---
title: "Keeping children safe online in Indonesia: PP TUNAS, parental controls and how to report"
canonical: https://panduanwarga.org/en/guides/children-online-safety/
language: en
category: "Education & children"
reviewed: 2026-10-14
modified: 2026-10-14
publisher: "Panduan Warga (independent; not a government website)"
reviewed-by: "Kaiser Khan (https://panduanwarga.org/en/about/kaiser-khan/)"
---

# Keeping children safe online in Indonesia: PP TUNAS, parental controls and how to report

**What does PP TUNAS say, how do I set up parental controls, and where do I report harmful content or child exploitation?**

PP 17/2025 (PP TUNAS) requires digital platforms to protect users under 18: children under 16 may only have accounts on low-risk services with parental consent, and social media is classed as high-risk. Since 28 March 2026, the eight platforms named by Komdigi have been deactivating accounts of children under 16 in stages, and the rules impose no penalty on children or parents. Report harmful content to the platform and to aduankonten.id, violence against or exploitation of children to SAPA 129 (phone 129 or WhatsApp 08-111-129-129), and crimes to the police on 110.

## What to have ready

- A list of the apps, games and accounts your child uses, including the date of birth given when signing up.
- Access to your child’s device settings and to a parent account for supervision features in the app store or platform.
- A family agreement on when, where and with what breaks devices are used.
- Important numbers saved on your phone and your child’s: SAPA 129 (phone 129 or WhatsApp 08-111-129-129) and the police on 110.
- A reporter account on aduankonten.id, as you must register before reporting.
- If something happens: a note of the account name, link and time. For sexual material involving a child, do not save or forward it.

## Steps to keep your child safe online

1. **Know the account age limits.** Under PP TUNAS, children under 13 may only have accounts on services designed specifically for children and rated low-risk, children aged 13 to 15 on low-risk services, and children aged 16 and 17 on any service, all with parental consent. Social media is classed as high-risk unless decided otherwise.
2. **Set up your child’s device and accounts.** Use the built-in features of the device, app store or platform: a child account linked to a parent account, approval before apps are installed, age-appropriate content filters, screen-time limits, a private account and limits on messages from strangers. Turn off location sharing that is not needed. This guide does not recommend any brand or app.
3. **Agree family rules.** Kemendikdasmen asks parents to apply the 3S principle: screen time, screen zone and screen break. For primary-school children, the seven-ministry guidelines suggest no more than 1 to 2 hours a day of entertainment on devices, no devices at the dining table or in the bedroom, and devices handed in an hour before bed.
4. **Teach your child to stay safe.** Teach your child not to share their full name, address, school, phone number or private photos, and not to interact with strangers online. Tell them they can and should tell you straight away about any message, request or image that frightens them or makes them uncomfortable, without fear of losing their device.
5. **If something happens, stay calm and take notes.** Do not blame your child. Note the account name, link and time, and do not give in to the person’s demands or threats. For sexual photos or videos involving a child, do not save, download or forward them, even as evidence; Law 44/2008 on Pornography prohibits possessing or storing such material except by authorised parties.
6. **Report it through the right channel.** Report the account or content using the platform’s reporting tool, which PP TUNAS requires, and then to Komdigi’s aduankonten.id. For violence, threats or exploitation of a child, contact SAPA 129 and the police (110 or patrolisiber.id, run by the national police cybercrime unit). If the person responsible is a schoolmate, report it to the school as well.

## Cost of reporting

Free. aduankonten.id says its service is completely free, and the police contact centre on 110 is free throughout Indonesia. PP TUNAS imposes no fees or penalties on children or parents; administrative sanctions are aimed at platform operators.

Account age limits under Article 21 of PP 17/2025, repeated in Permenkomdigi 9/2026 and the seven-ministry guidelines (March 2026). Social media is classed as high-risk unless decided otherwise; checked 14 October 2026.

| Child’s age | May have an account on | Condition |
| --- | --- | --- |
| Under 3 | Nothing; platforms may not target their services at children under 3 | Not applicable |
| 3 to 12 | Services designed specifically for children and rated low-risk | Parental consent |
| 13 to 15 | Services rated low-risk | Parental consent |
| 16 to 17 | Any service, including high-risk social media | Parental consent |
| 18 and over | No longer a child under PP TUNAS | Not applicable |

Before installing a third-party monitoring app, check its subscription cost and the data access it asks for. Children’s data is specific personal data under Law 27/2022 on Personal Data Protection, and processing it requires the consent of a parent or guardian.

## What PP TUNAS is and what platforms must do

PP TUNAS is the name used for Government Regulation 17/2025 on the governance of electronic systems for child protection, signed and promulgated on 27 March 2025. A child is anyone under 18. It applies to digital products, services and features designed for children or likely to be used by them, including social media, games and other apps.

Platforms must state a minimum age, verify child users, provide a reporting tool that children and parents can use easily, obtain parental consent and set privacy to a high level by default. They may not profile children, for example to offer them products, unless it is in the child’s best interests; nor may they collect a child’s precise location or use deceptive design. If an app lets parents monitor or track a child, the child must be shown a sign that they are being monitored.

Each platform assesses its own risk on seven aspects, including contact with strangers, harmful content, personal data security and addiction; a high risk on any one aspect makes the whole profile high-risk. Breaches carry administrative sanctions: a written warning, a fine, temporary suspension or blocking of access. The regulation gives platforms up to 2 years from promulgation, until 27 March 2027, to comply, but its implementing rules scheduled account deactivations from March 2026.

- [JDIH BPK: PP 17/2025 on electronic system governance for child protection](https://peraturan.bpk.go.id/Details/316698/pp-no-17-tahun-2025)
- [Komdigi: the rules impose no penalty on children or parents (5 March 2026)](https://portal.komdigi.go.id/kanal-publik/berita-kini/10064)

## The 2026 rules: social media and under-16 accounts

Permenkomdigi 9/2026, signed on 6 March 2026, is the implementing regulation for PP TUNAS. Social networking and social media services are classed as high-risk unless the platform’s assessment and the Minister’s decision say otherwise, and these platforms must deactivate the accounts of children under 16. Services that let children contact strangers must provide parental control technology.

Komdigi Ministerial Decree 140/2026 names eight high-risk services: Instagram, Facebook, Threads, TikTok, YouTube, Bigo Live, Roblox and X. Accounts of children below the age limit have been deactivated in stages since 28 March 2026, and the platforms must publish user guidelines that explain how to appeal. The list can change based on the platforms’ self-assessments; in its six-month review on 7 October 2026, Komdigi said Instagram and Facebook were still high-risk.

Komdigi has stressed that the rules impose no penalty on children or parents; sanctions fall on the platforms. It has also asked parents to help children put off creating their own accounts on high-risk social media, because regulation supports parents but does not replace them.

- [JDIH BPK: Permenkomdigi 9/2026, implementing regulation for PP 17/2025](https://peraturan.bpk.go.id/Details/346040/permenkomdigi-no-9-tahun-2026)
- [JDIH Komdigi: Ministerial Decree 140/2026 on high-risk services](https://jdih.komdigi.go.id/produk_hukum/view/id/1008/t/keputusan+menteri+komunikasi+dan+digital+nomor+140+tahun+2026)

## Parental controls and family agreements

PP TUNAS sets out the parents’ role: helping children choose age-appropriate services, checking a service is suitable before giving consent, monitoring its use and explaining its benefits and harms. Komdigi warns that platform supervision features will not work well if parents do not know they exist or do not understand how to use them.

Kemendikdasmen Circular 18/2026 on limiting device use in schools (10 July 2026) restricts, rather than bans, devices during school activities and asks parents to apply the 3S principle according to the child’s age. The joint seven-ministry guidelines on digital technology and artificial intelligence (12 March 2026) suggest that primary-school children have no more than 1 to 2 hours a day of entertainment on devices, that parents check and approve every app and game, and that parents sit with children when they use chatbots or image-generating apps.

For secondary-school children, the same guidelines suggest time limits agreed with the child and device-free hours, with all devices kept out of the bedroom. For young children, parents are asked to stay with them at all times and not to upload the child’s photos, videos or personal data to unsafe platforms.

- [Kemendikdasmen: Circular 18/2026 on limiting device use in schools](https://www.kemendikdasmen.go.id/download/file/1973)
- [Kemendikdasmen: joint decree on guidelines for digital technology and AI](https://www.kemendikdasmen.go.id/pengumuman/14932-skb-pedoman-pemanfaatan-dan-pembelajaran-teknologi-digital-dan-ka)

## Warning signs of grooming and exploitation

Grooming is when an adult builds a child’s trust in order to abuse or exploit them. According to KemenPPPA, as reported by the West Java regional police, offenders often use social media or online games: they use fake accounts with attractive profile photos, give in-game items or currency to start a conversation, and then ask for the child’s private contact details. The child is made to feel the offender is special, understands them and can keep secrets.

Be alert if your child suddenly receives gifts from an online acquaintance, is asked to move to a private chat, is told to keep the relationship secret, or is asked for private photos or videos. These are not proof on their own, but they are reason enough to talk to your child and look through their contacts together.

If your child is threatened with having their photos shared, or is asked to send more, do not give in. Report it to the police and SAPA 129 straight away, and report the account to the platform. The seven-ministry guidelines list cyberbullying, online sexual exploitation and AI manipulation such as deepfakes among the threats schools must guard against.

- [West Java Regional Police: beware of child grooming on social media](https://tribratanews.jabar.polri.go.id/waspada-child-grooming-di-media-sosial/)
- [KemenPPPA: report to SAPA 129](https://laporsapa129.kemenpppa.go.id/)

## How to report harmful content and child exploitation

Start with the platform’s reporting tool. PP TUNAS requires platforms to provide reporting tools that children or parents can use easily, and to act on reports. For content on websites, social media or games that breaks the Electronic Information and Transactions Law (UU ITE), report it to Komdigi’s aduankonten.id: you must register, and a report must include the link, a screenshot and the reason. Scams involving financial loss are directed to iasc.ojk.go.id.

For violence against or exploitation of a child, contact KemenPPPA’s SAPA 129 by calling 129, sending a WhatsApp message to 08-111-129-129 or using the online form; you can report even if you are not the victim. For a crime, call the police contact centre on 110 or go to the nearest police station. The police state that cybercrime reports are not taken through WhatsApp numbers but through patrolisiber.id, run by the national police’s Directorate of Cyber Crime.

For sexual photos or videos involving a child, do not take screenshots or keep copies. Note the link and account name, report them to the platform, and hand them to the police, who are authorised to handle evidence. If the person responsible or the victim is a member of a school, report it to the school as well; Permendikdasmen 6/2026 covers digital spaces linked to social contact between members of a school.

- [Komdigi: AduanKonten.id and FAQ](https://aduankonten.id/)
- [Indonesian National Police: cybercrime reports go through patrolisiber.id, not WhatsApp](https://tribratanews.polri.go.id/blog/none-22/hoaks-link-pelaporan-penipuan-online-85651)

## Things to check carefully

- Creating a high-risk social media account for a child under 16 using an adult’s date of birth. Child protection features will not apply and the account can be deactivated.
- Thinking PP TUNAS punishes children or parents. Its sanctions are aimed at platforms.
- Saving, downloading or forwarding sexual photos or videos of a child as “evidence”. Note the link and account name and give them to the police.
- Relying on a monitoring app without talking to your child. Komdigi points out that supervision features only work if parents understand and use them.
- Scolding your child or confiscating their device as soon as they tell you about something that upset them, so they stop telling you.
- Reporting to an “officer” claiming to be from the police or Komdigi on WhatsApp. The police say cybercrime reports are not taken through WhatsApp numbers.

## Frequently asked questions

### What is PP TUNAS?

PP TUNAS is Government Regulation 17/2025 on the governance of electronic systems for child protection, promulgated on 27 March 2025. It requires digital platforms to set age limits, verify child users, obtain parental consent and protect children’s data. Its implementing regulation is Permenkomdigi 9/2026.

### At what age can a child have a social media account?

From 16 for high-risk social media, and still with parental consent until 18. Children aged 13 to 15 may only have accounts on low-risk services, and children under 13 only on low-risk services designed specifically for children, both with parental consent.

### Which platforms are classed as high-risk?

Komdigi Ministerial Decree 140/2026 names eight services: Instagram, Facebook, Threads, TikTok, YouTube, Bigo Live, Roblox and X. The list can change based on the platforms’ self-assessments and the Minister’s decision. On 7 October 2026 Komdigi said Instagram and Facebook were still high-risk.

### Can children or parents be penalised if a child keeps using social media?

No. Komdigi has stressed that the rules impose no penalty on children or parents; administrative sanctions apply to platforms. Even so, Komdigi asks parents to help children put off creating their own accounts on high-risk social media.

### My child’s account was deactivated even though they are 16. What can we do?

Appeal through the platform’s procedure. Decree 140/2026 requires high-risk platforms to publish user guidelines explaining account deactivation, how affected accounts are handled and how to appeal. Children aged 16 and 17 still need parental consent.

### How do I report content that puts children at risk?

Report it first through the platform’s reporting tool, then to Komdigi’s aduankonten.id with the link, a screenshot and the reason; you must register. For violence against or exploitation of a child, contact SAPA 129 and the police. For sexual content involving a child, do not take a screenshot; report the link to the platform and the police.

### What should I do if my child is asked for private photos or is being threatened?

Do not give in to the request or threat, and reassure your child without blaming them. Note the account name, link and time without saving any sexual material, then report it to the police (110 or patrolisiber.id) and SAPA 129 (phone 129 or WhatsApp 08-111-129-129). Report the account to the platform as well.

### How much screen time is allowed?

There is no binding limit at home, but the seven-ministry guidelines (March 2026) suggest no more than 1 to 2 hours a day of entertainment on devices for primary-school children. For secondary-school children, limits are agreed with the child, with device-free hours outside the bedroom. Kemendikdasmen asks parents to apply the 3S principle: screen time, screen zone and screen break.

## Official sources

1. [JDIH BPK: PP Nomor 17 Tahun 2025 tentang Tata Kelola Penyelenggaraan Sistem Elektronik dalam Pelindungan Anak](https://peraturan.bpk.go.id/Details/316698/pp-no-17-tahun-2025) (accessed 2026-10-14)
2. [JDIH BPK: Permenkomdigi Nomor 9 Tahun 2026, peraturan pelaksanaan PP 17/2025](https://peraturan.bpk.go.id/Details/346040/permenkomdigi-no-9-tahun-2026) (accessed 2026-10-14)
3. [JDIH Komdigi: Kepmenkomdigi Nomor 140 Tahun 2026 tentang layanan jejaring dan media sosial berprofil risiko tinggi](https://jdih.komdigi.go.id/produk_hukum/view/id/1008/t/keputusan+menteri+komunikasi+dan+digital+nomor+140+tahun+2026) (accessed 2026-10-14)
4. [Komdigi: Rakor menteri, penundaan akses anak ke media sosial berisiko tinggi (5 Maret 2026)](https://portal.komdigi.go.id/kanal-publik/berita-kini/10064) (accessed 2026-10-14)
5. [Komdigi: Regulasi tak bisa bekerja sendiri, orang tua kunci keberhasilan PP TUNAS (19 Juli 2026)](https://portal.komdigi.go.id/kanal-publik/berita-kini/10401) (accessed 2026-10-14)
6. [Komdigi: Enam bulan implementasi PP TUNAS (7 Oktober 2026)](https://www.komdigi.go.id/berita/siaran-pers/detail/enam-bulan-implementasi-pp-tunas-meutya-hafid-platform-mulai-berbenah-pelindungan-anak-kini-hadapi-era-ai) (accessed 2026-10-14)
7. [Kemendikdasmen: SE Mendikdasmen Nomor 18 Tahun 2026 tentang Pembatasan Penggunaan Gawai di Satuan Pendidikan](https://www.kemendikdasmen.go.id/download/file/1973) (accessed 2026-10-14)
8. [Kemendikdasmen: siaran pers SE pembatasan penggunaan gawai (13 Juli 2026)](https://www.kemendikdasmen.go.id/siaran-pers/15751-kemendikdasmen-terbitkan-se-pembatasan-penggunaan-gawai-di-satpen-dorong-budaya-digital-yang-sehat) (accessed 2026-10-14)
9. [Kemendikdasmen: Keputusan Bersama tujuh menteri tentang Pedoman Pemanfaatan dan Pembelajaran Teknologi Digital dan Kecerdasan Artifisial (12 Maret 2026)](https://www.kemendikdasmen.go.id/pengumuman/14932-skb-pedoman-pemanfaatan-dan-pembelajaran-teknologi-digital-dan-ka) (accessed 2026-10-14)
10. [Komdigi: AduanKonten.id dan FAQ](https://aduankonten.id/) (accessed 2026-10-14)
11. [KemenPPPA: Lapor SAPA 129](https://laporsapa129.kemenpppa.go.id/) (accessed 2026-10-14)
12. [Polri: contact center 110 berlaku nasional dan gratis (12 Januari 2026)](https://humas.polri.go.id/news/detail/2241183-layanan-contact-center-110-berlaku-nasional-polri-pastikan-bisa-diakses-gratis-di-seluruh-indonesia) (accessed 2026-10-14)
13. [Polri: pelaporan kejahatan siber melalui patrolisiber.id, bukan WhatsApp (23 Maret 2025)](https://tribratanews.polri.go.id/blog/none-22/hoaks-link-pelaporan-penipuan-online-85651) (accessed 2026-10-14)
14. [Polda Jawa Barat: waspada child grooming di media sosial (4 Mei 2024)](https://tribratanews.jabar.polri.go.id/waspada-child-grooming-di-media-sosial/) (accessed 2026-10-14)
15. [JDIH BPK: UU Nomor 44 Tahun 2008 tentang Pornografi](https://peraturan.bpk.go.id/Details/39740/uu-no-44-tahun-2008) (accessed 2026-10-14)
16. [JDIH BPK: UU Nomor 27 Tahun 2022 tentang Pelindungan Data Pribadi](https://peraturan.bpk.go.id/Details/229798/uu-no-27-tahun-2022) (accessed 2026-10-14)
17. [JDIH BPK: Permendikdasmen Nomor 6 Tahun 2026 tentang Budaya Sekolah Aman dan Nyaman](https://peraturan.bpk.go.id/Details/345185/permendikdasmen-no-6-tahun-2026) (accessed 2026-10-14)

## Related guides

- [Bullying at school in Indonesia: warning signs, how to report it and what schools must do](https://panduanwarga.org/en/guides/school-bullying-help/)
- [AI for pupils and parents in Indonesia: using it honestly and safely](https://panduanwarga.org/en/guides/ai-for-pupils-and-parents/)
- [Personal data leaked or misused in Indonesia: what to do if someone uses your NIK or KTP photo](https://panduanwarga.org/en/guides/personal-data-leak/)

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Source: Panduan Warga, https://panduanwarga.org/en/guides/children-online-safety/ (reviewed 2026-10-14). General information, not legal or financial advice; current agency rules take precedence.