--- title: "Food merchants on delivery apps: Presidential Regulation 27/2026, partnership agreements and business permits" canonical: https://panduanwarga.org/en/guides/food-merchants-on-delivery-apps/ language: en category: "Business & work" reviewed: 2026-10-14 modified: 2026-10-14 publisher: "Panduan Warga (independent; not a government website)" reviewed-by: "Kaiser Khan (https://panduanwarga.org/en/about/kaiser-khan/)" --- # Food merchants on delivery apps: Presidential Regulation 27/2026, partnership agreements and business permits **What does Perpres 27/2026 mean for food merchants on delivery apps, what are my rights in a partnership agreement, and which permits do I need?** Presidential Regulation (Perpres) 27/2026 on protecting the digital platform transport ecosystem, released on 8 October 2026, also covers food and goods delivery, but delivery fees still await a regulation from the Minister of Communication and Digital Affairs that had not been issued as of 14 October 2026. The Ministry of Micro, Small and Medium Enterprises (Kementerian UMKM) leads a three-ministry task force on implementation, while the relationship between merchants and platforms is governed by UMKM Ministry Regulation 3/2026: fees must be set out in the agreement, deductions that were not agreed are prohibited, and fee changes must be announced at least 90 days in advance. Merchants still need an NIB, halal certification for food and drink from micro and small businesses by the 17 October 2026 deadline, and an SPP-IRT or BPOM permit only for packaged products, not ready-to-eat meals. ## What merchants should have ready - An NIB for your business from OSS. - A copy of the merchant partnership agreement or terms and conditions you accepted, including the date you accepted them. - Transaction summaries from the app: selling price, service fee or commission, promotion fees and the money you received. - Screenshots of any fee-change announcements or account sanctions from the platform. - Your halal certificate, or your SIHALAL application number if it is still being processed. - An SPP-IRT or BPOM distribution number if you also sell packaged products, such as bottled sambal or frozen food. ## How to protect your business as a merchant 1. **Get the basic registration in place.** Get a free NIB through OSS. UMKM Ministry Regulation 3/2026 requires an NIB for micro and small businesses to enjoy its protections in e-commerce, and platforms are expected to help them obtain one. 2. **Match product permits to what you sell.** Food and drink from micro and small businesses must be halal certified by 17 October 2026, except products made from non-halal ingredients, which must carry a ‘not halal’ statement. Ready-to-eat meals need neither an SPP-IRT nor a BPOM permit, but packaged products that keep for 7 days or more do. 3. **Read the agreement before accepting.** Check the types and amounts of fees, how and when sales proceeds are paid to you, how the partnership can be ended and how disputes are settled. Keep a copy, because electronic agreements must remain accessible to the business. 4. **Check every deduction against the agreement.** Compare the transaction details in the app with the fees in your agreement. Deductions or extra charges that were not agreed are prohibited under UMKM Ministry Regulation 3/2026. 5. **Register your business with SAPA UMKM.** SAPA UMKM is the UMKM Ministry’s service for verifying and supporting small businesses. Registration with SAPA UMKM is one of the conditions in Regulation 3/2026, and requests for help negotiating fees are made through it. 6. **Complain step by step.** Complain to the platform’s help centre first and keep the ticket number. If fees are changed without 90 days’ notice or you object to a fee change, ask the Minister for help negotiating through SAPA UMKM, or call the UMKM Ministry call centre on 106. ## Fees a platform may charge Getting an NIB, registering with SAPA UMKM and complaining to the UMKM Ministry are free. Under UMKM Ministry Regulation 3/2026, the fees a platform may charge micro and small businesses are a one-off registration fee, a service fee (such as a commission per transaction), and promotion, advertising or extra service fees that you choose to use; every type of fee must be set out in the agreement with how it is calculated and how much it is. The rules we found set no percentage cap on merchant commission; the Ministry of Transportation’s 8% cap applies to app fees for passenger transport. Rules relevant to food merchants on delivery apps, checked on 14 October 2026 against official statements and regulation texts. | Rule | What matters for merchants | Status | | --- | --- | --- | | Perpres 27/2026 | Covers food and goods delivery; task force of the UMKM, Transportation and Communication and Digital ministries | Released 8 October 2026; text not yet in the regulations database | | Communication and Digital Affairs ministerial regulation on goods and food delivery fees | Transparency in how platforms set delivery prices | Not yet issued; implementing rules targeted for the end of December 2026 | | UMKM Ministry Regulation 3/2026: rights of small businesses, ban on unagreed deductions, 90 days’ notice of fee changes | Protection for small businesses partnering with e-commerce platforms | In force since 17 June 2026 | | UMKM Ministry Regulation 3/2026: written agreements in Indonesian with minimum clauses, and the 50% service-fee discount | The 50% discount does not apply to sellers of ready-to-eat processed food | In force from 17 December 2026 | | Halal certification for micro and small businesses (PP 42/2024) | Food and drink sold by merchants | Deadline 17 October 2026 | | Ministry of Transportation decree on the 8% app fee | Applies to passenger transport, not merchant commission | In force | Regulation 3/2026 requires platforms that are not themselves small businesses to give at least a 50% service-fee discount to verified micro and small businesses selling only Indonesian-made products, but sellers of ready-to-eat processed food are excluded. That discount and the rules on the written form of agreements only take effect 6 months after the regulation was promulgated on 17 June 2026, that is, on 17 December 2026. The delivery fee paid by customers for food will be set by a Communication and Digital Affairs ministerial regulation that has not yet been issued. ## What Perpres 27/2026 means for merchants The government released Perpres 27/2026 on protecting the digital platform transport ecosystem on 8 October 2026. According to the UMKM Ministry, it covers not only passenger transport but also goods and food delivery, taking into account the roughly 15 million merchants and small businesses that use digital platforms to reach customers. The government agreed to set up a cross-ministry task force chaired by the UMKM Ministry together with the Ministry of Transportation and the Ministry of Communication and Digital Affairs (Komdigi). The UMKM Ministry said it will oversee and monitor partnership agreements between app companies and drivers. Komdigi is responsible for setting fees for goods and food delivery through a ministerial regulation, including transparency on how platforms set prices. As of 14 October 2026 that regulation had not been issued, and the government is aiming to finish implementing rules from the ministries concerned by the end of December 2026. The official statements we found do not yet mention any direct change to the commission merchants pay. - [UMKM Ministry: government issues Perpres on the ride-hailing ecosystem (8 October 2026)](https://umkm.go.id/news/rowvqp5scf319fhokcha84co) - [Komdigi: preparing price-transparency rules for goods and food delivery (9 October 2026)](https://portal.komdigi.go.id/kanal-publik/berita-kini/10590) ## Rights and duties of small businesses under Regulation 3/2026 UMKM Ministry Regulation 3/2026 on protecting and strengthening micro and small businesses in electronic commerce took effect on its promulgation on 17 June 2026. It governs partnerships between micro and small businesses and e-commerce operators (PPMSE), meaning businesses that provide the electronic means for trade transactions. The rights of micro and small businesses include: a fair and transparent partnership agreement; data and transaction security; clear information on service fees, deductions and how the arrangement works before joining; not having the partnership ended unilaterally without a valid reason; freedom from algorithmic discrimination or promotion policies that block market access; and freedom from deductions or extra charges that were not agreed. To enjoy these rights, the business must have an NIB, comply with the agreement, give accurate information to the platform and customers, fulfil orders on time and to the agreed quality, be registered with SAPA UMKM, and make sure its workers are enrolled in social security. It must also not manipulate transactions or misuse platform facilities. - [BPK legal database: UMKM Ministry Regulation 3/2026](https://peraturan.bpk.go.id/Details/357831/permen-umkm-no-3-tahun-2026-pelindungan-dan-peningkatan-daya-saing-usaha-mikro-d) - [UMKM Ministry: SAPA UMKM](https://sapa.umkm.go.id/) ## What to check in your partnership agreement From 17 December 2026, a partnership between a micro or small business and a platform must be set out in a written agreement in Indonesian containing at least: the parties’ identities, the scope of the partnership, rights and duties, the term, the types and amounts of fees, how and when payments are made, how the agreement can be ended, dispute settlement, force majeure, and how the platform will help the business develop. The agreement may take the form of in-app terms and conditions or electronic consent, as long as the business can access it again. Fee types or amounts can only be changed before the agreement ends if both sides agree. The platform must announce fee changes at least 90 calendar days before they take effect. If you object, you can ask the UMKM Minister to facilitate negotiations through SAPA UMKM, and the outcome is written into the agreement and binds both sides (Articles 8 and 9). - [BPK legal database: Regulation 3/2026, Articles 4–9 and the annex of standard clauses](https://peraturan.bpk.go.id/Details/357831/permen-umkm-no-3-tahun-2026-pelindungan-dan-peningkatan-daya-saing-usaha-mikro-d) ## Permits and duties that still apply The food and drink you sell must be halal certified; the deadline for micro and small businesses is 17 October 2026 (PP 42/2024, Article 160(2)). Products made from non-halal ingredients are exempt but must carry a ‘not halal’ statement. Micro and small businesses that meet the criteria can use the free self-declare route. Ready-to-eat food that is cooked and delivered straight away needs neither an SPP-IRT nor a BPOM permit. If you also sell labelled packaged products that keep for 7 days or more, such as chips or bottled sambal, those need an SPP-IRT or, for certain types such as products needing special handling, a BPOM distribution permit. Merchants’ business income is taxable. Individuals can use the 0.5% final income tax, with turnover up to Rp500 million a year tax-free. E-commerce platforms appointed by the Directorate General of Taxes can collect Article 22 income tax of 0.5% of a seller’s turnover, except from individuals whose turnover has not passed Rp500 million and who have given the platform a signed statement. - [BPK legal database: Government Regulation 42/2024 on halal product assurance](https://peraturan.bpk.go.id/Details/304896/pp-no-42-tahun-2024) - [BPOM Regulation 4/2024 on SPP-IRT (PDF)](https://peraturan.go.id/files/peraturan-bpom-no-4-tahun-2024.pdf) - [DJP: Article 22 income tax on sellers using e-commerce platforms (PDF)](https://pajak.go.id/sites/default/files/2026-07/Penunjukan%20Pihak%20Lain%20sebagai%20Pemungut%20PPh.pdf) ## If you have a problem with a platform Start with the platform’s help centre. Note the ticket number, date and reply, and keep the details of the disputed transactions. Partnership disputes can also be handled under the dispute clause in your agreement, usually negotiation first and then mediation. For objections to fee changes, use the negotiation facility through SAPA UMKM. Questions and complaints can also go to the UMKM Ministry call centre on 106 or through the SP4N-LAPOR! public complaints service at lapor.go.id, choosing the UMKM Ministry. Based on its monitoring, the UMKM Minister can issue written warnings to platforms, publicise them or recommend scrutiny by the competition authority. - [UMKM Ministry: SAPA UMKM](https://sapa.umkm.go.id/) - [SP4N-LAPOR!](https://www.lapor.go.id/) ## Things to check carefully - Assuming the 8% app-fee cap also applies to merchant commission. That cap is for passenger transport. - Accepting merchant terms and conditions without keeping a copy or noting the date you accepted them. - Letting deductions or extra charges that are not in your agreement go unchallenged. - Selling packaged food or sambal without an SPP-IRT or distribution permit, thinking a merchant account is enough. - Putting a halal logo on menu photos or packaging before your halal certificate is issued. - Calculating taxable turnover from the money paid out after the app’s commission. Commission is a business cost, and turnover for the final tax is counted before costs. ## Frequently asked questions ### Does Perpres 27/2026 cover merchants and food sellers? Perpres 27/2026 covers food and goods delivery, and the UMKM Ministry says around 15 million small-business merchants are part of that ecosystem. Official statements as of 14 October 2026 do not mention any direct change to merchant commission; merchants’ rights in partnerships with platforms are set out in UMKM Ministry Regulation 3/2026. ### Does the 8% cap apply to merchant commission? No. The 8% app-fee cap set by the Ministry of Transportation applies to passenger transport. The rules we found set no percentage cap on merchant commission. ### When will the rules on food delivery fees be issued? Not yet, as of 14 October 2026. Komdigi says goods and food delivery fees will be set by a ministerial regulation, and the government is aiming to finish the implementing rules for Perpres 27/2026 by the end of December 2026. ### What must a merchant partnership agreement contain? From 17 December 2026: the parties’ identities, scope, rights and duties, term, types and amounts of fees, payment method and timing, termination, dispute settlement, force majeure and business development support, written in Indonesian (Regulation 3/2026, Articles 4 and 5). ### Can a platform raise its service fee at any time? No. A fee change before the agreement ends must be agreed, and the platform must give at least 90 calendar days’ notice. If you object, ask the UMKM Minister to facilitate negotiations through SAPA UMKM. ### Do ready-to-eat food merchants get the 50% service-fee discount? No. The discount of at least 50% in Regulation 3/2026 for small businesses selling only Indonesian-made products excludes sellers of ready-to-eat processed food. The discount rules take effect on 17 December 2026. ### What permits does a food merchant need? An NIB from OSS and halal certification for food and drink, with a 17 October 2026 deadline for micro and small businesses. An SPP-IRT or BPOM permit is needed only for labelled packaged products, not for ready-to-eat meals. ### Where can I complain about deductions I did not agree to? First to the platform’s help centre, keeping the ticket number and transaction records. If it is not resolved, contact the UMKM Ministry through SAPA UMKM, the 106 call centre or SP4N-LAPOR! at lapor.go.id. ## Official sources 1. [Kementerian UMKM: Pemerintah resmi terbitkan Perpres perlindungan ekosistem ojek online (siaran pers, 8 Oktober 2026)](https://umkm.go.id/news/rowvqp5scf319fhokcha84co) (accessed 2026-10-14) 2. [Komdigi: Kemkomdigi siapkan aturan transparansi harga layanan antar barang dan makanan (9 Oktober 2026)](https://portal.komdigi.go.id/kanal-publik/berita-kini/10590) (accessed 2026-10-14) 3. [Kemensetneg: keterangan tentang Perpres Pelindungan Ekosistem Transportasi Berbasis Platform Digital (8 Oktober 2026)](https://www.setneg.go.id/baca/index/wamensesneg_bambang_beri_keterangan_terkait_perpres_perlindungan_ekosistem_transportasi_berbasis_platform_digital) (accessed 2026-10-14) 4. [JDIH BPK: Permen UMKM Nomor 3 Tahun 2026 tentang Pelindungan dan Peningkatan Daya Saing UMK dalam PMSE](https://peraturan.bpk.go.id/Details/357831/permen-umkm-no-3-tahun-2026-pelindungan-dan-peningkatan-daya-saing-usaha-mikro-d) (accessed 2026-10-14) 5. [Kementerian UMKM: SAPA UMKM](https://sapa.umkm.go.id/) (accessed 2026-10-14) 6. [JDIH BPK: PP Nomor 42 Tahun 2024](https://peraturan.bpk.go.id/Details/304896/pp-no-42-tahun-2024) (accessed 2026-10-14) 7. [peraturan.go.id: Peraturan BPOM Nomor 4 Tahun 2024 (PDF)](https://peraturan.go.id/files/peraturan-bpom-no-4-tahun-2024.pdf) (accessed 2026-10-14) 8. [DJP: materi PMK 37/2025 tentang PPh Pasal 22 pedagang di PMSE (PDF, Juli 2026)](https://pajak.go.id/sites/default/files/2026-07/Penunjukan%20Pihak%20Lain%20sebagai%20Pemungut%20PPh.pdf) (accessed 2026-10-14) 9. [SP4N-LAPOR!](https://www.lapor.go.id/) (accessed 2026-10-14) ## Related guides - [Presidential Regulation 27/2026 on ride-hailing: the 8% app fee, partner status and complaints](https://panduanwarga.org/en/guides/ride-hailing-regulation-perpres-27-2026/) - [Halal certification for micro and small businesses: the 17 October 2026 deadline, the free route and applying through SIHALAL](https://panduanwarga.org/en/guides/halal-certification-small-business/) - [Food permits for micro and small businesses: SPP-IRT or BPOM MD, requirements, costs and checking a number](https://panduanwarga.org/en/guides/food-permits-spp-irt-bpom/) --- Source: Panduan Warga, https://panduanwarga.org/en/guides/food-merchants-on-delivery-apps/ (reviewed 2026-10-14). General information, not legal or financial advice; current agency rules take precedence.