Who we are
Panduan Warga is an independent UK-based publication for readers in Indonesia. Our publication and editorial publisher name is Panduan Warga. We are not part of the Indonesian government or an official service office.
What we do
We explain public information about documents, health administration, social assistance, travel, business and everyday money. Guides cover preparation, steps, costs, limits and links to official services.
Scope
We do not process identity cards, BPJS, passports, visas or benefit applications. We do not provide legal, medical or financial advice tailored to a person’s circumstances. Decisions and rules remain with the responsible agency.
Writing and review
Articles are published by the Panduan Warga editorial team. AI assists drafting and source review. We do not invent named experts, qualifications, personal experience or professional reviewers. A review date records the editorial check of public sources, not a guarantee of identical practice at every office.
English editions
English editions explain the same service topics and preserve eligibility limits and references. Official forms, documents and source titles can remain in Indonesian. The language selector connects matching pages. Translation does not broaden service eligibility.
Funding
The site is free to read. There are currently no paid affiliate links or document-processing offers. Any future commercial relationship will be disclosed.