Information we do not ask for
We do not request NIKs, KK numbers, PINs, OTPs, bank details or uploaded identity documents. There are no reader accounts or official government application forms here.
Search
Search runs in your browser. Search terms can appear in the page URL, browser history and hosting logs. Do not type sensitive information. This version has no advertising trackers or third-party analytics.
Technical services
The hosting provider can process technical data such as IP address, request time and browser information to operate and secure the site. Fonts are hosted locally without an external font-provider request.
External links and sharing
The destination’s privacy policy applies after you open an external service. Check the address before providing personal information. “Share on WhatsApp” only opens WhatsApp with the guide title and address; Panduan Warga receives no data from it.
Correction drafts
A correction draft stays on your device unless you choose to send it through an available contact channel. It is not automatically submitted. Avoid personal data in the draft.
Ask Panduan Warga (AI)
If you use the Ask Panduan Warga box, your question is sent to this site’s server on Cloudflare. Before it is processed, numbers that look like an NIK, bank account or card number, phone numbers and email addresses are removed automatically. The question is then matched against our guides and sent with excerpts from those guides to an AI model on Cloudflare Workers AI to be summarised. Questions about self-harm are not sent to the AI model.
Panduan Warga does not store or log the text of questions or answers. Cloudflare states that it does not use Workers AI inputs or outputs to train models. To prevent abuse, your IP address is used briefly to limit the number of questions per minute, and the number of questions per month is counted without their content. The feature can be switched off at any time.