UNDERSTAND THE ESSENTIALS
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Details next.
Choose the next step, then open the guide for requirements and official references.
All Indonesia arrival card: declaration, QR code and costs
All Indonesia combines immigration, customs, health and quarantine declarations for people arriving from abroad by air or sea, including returning Indonesian citizens and foreign visitors. Complete it from three days before arrival through arrival day and save the QR code. For land borders, check the declaration channel used at your crossing.
Read the steps and sources ↗Apply for or replace an Indonesian passport with M-Paspor
M-Paspor supports new Indonesian passport applications and ordinary replacements, appointment selection and payment codes. You still attend Immigration for original-document checks, photographs, biometrics and an interview. Consult the office about lost, damaged or mismatched passports.
Read the steps and sources ↗First KTP-el: Indonesian identity-card requirements
Indonesian citizens aged 17 or older, or who are or have been married, can apply for KTP-el through Dukcapil. Prepare the Family Card and attend biometric recording in person. Issuing population documents is free; service locations and completion times depend on the area.
Read the steps and sources ↗Family Card (KK): new households, changes and replacements
A Kartu Keluarga, usually called KK, records household members and their details. Choose the Dukcapil service for your actual reason: a new household, changed information, or replacement of a lost or damaged document. Supporting evidence depends on the change.
Read the steps and sources ↗Activate IKD: Indonesia’s digital population identity
Identitas Kependudukan Digital (IKD) uses the official app and verification by Dukcapil. Prepare your phone, accessible email and active number. Registering on the phone alone does not complete activation; follow the official verification and QR steps.
Read the steps and sources ↗Mobile JKN: check BPJS membership and book a queue
Mobile JKN provides BPJS Kesehatan membership administration and participant services. Creating an app account is different from enrolling in JKN. Online queues require active membership and a facility connected to the supported queue system.
Read the steps and sources ↗Renew an Indonesian driving licence online with SINAR
SINAR in Digital Korlantas supports driving-licence renewal. The SIM must still be valid. Prepare identity, photographs and the required examination results; SATPAS checks the application before issuance.
Read the steps and sources ↗Check Indonesian social assistance through Cek Bansos
Use cekbansos.kemensos.go.id to check assistance information. When reviewed, the official form requested a 16-digit NIK and verification code. It uses DTSEN data; a household’s decile indicates its welfare grouping, not an automatic decision to award assistance.
Read the steps and sources ↗Get a business identification number (NIB) through OSS
An NIB is the business identification number issued through OSS. Prepare the owner and activity details, follow the guide for your business type, and complete requirements based on activities and risk. Issuance of an NIB does not always complete every business permission.
Read the steps and sources ↗Sentuh Tanahku: land-certificate information and case tracking
Sentuh Tanahku is an ATR/BPN application for land-service cases, certificate information and related services. Some features require identity activation or verification. Confirm missing information with the Land Office rather than treating an absent record as proof that a certificate is invalid.
Read the steps and sources ↗Check PIP education assistance and account activation
Check PIP on the Ministry of Primary and Secondary Education portal using the student’s NISN and NIK. If the result is a nomination, ask the school about account activation. Nomination, an active account and an award decision are separate stages; a result does not always mean funds can be withdrawn.
Read the steps and sources ↗Submit a public-service complaint through SP4N-LAPOR!
SP4N-LAPOR! receives public-service complaints, suggestions and information requests. Describe the event clearly, choose the responsible agency, attach relevant evidence and monitor responses. Anonim and Rahasia protect different parts of the report.
Read the steps and sources ↗Make a household budget that fits your income
Start with the money actually available, essential needs, obligations and family goals. Compare the plan with real spending and review it regularly. Each allocation should reflect your household; one percentage formula will not fit everyone.
Read the steps and sources ↗Check an online lender through OJK FIND
Check the lender in OJK’s Financial Institutions Directory (FIND). Match the legal entity and official channels to the app or offer. A company’s licence does not prove that every account using its name is genuine, or that a loan is affordable for you.
Read the steps and sources ↗Report financial transaction fraud to IASC OJK
Immediately contact your bank or payment provider through its official channel and report the fraud at iasc.ojk.go.id. Keep transfer and conversation evidence, and file a police report. IASC coordinates financial handling; a report does not guarantee a successful freeze or refund.
Read the steps and sources ↗Check your JHT balance in JMO and choose a claim route
In JMO, choose Jaminan Hari Tua, then Cek Saldo and the KPJ membership number to inspect. A displayed balance does not automatically mean it can all be withdrawn now. Claims depend on the reason, requirements and appropriate BPJS Ketenagakerjaan channel.
Read the steps and sources ↗Cost of living and moving to another Indonesian city
Compare monthly living costs separately from the money needed when moving. Use prices in the intended neighbourhood and check transport, internet, healthcare and disaster risks. BPS average expenditure gives regional context, not a mandatory budget for every household.
Read the steps and sources ↗Register a child’s birth with Dukcapil
For an Indonesian citizen child born in Indonesia, apply through the relevant district/city Dukcapil service. Prepare birth evidence, family details, identity and marriage documents appropriate to the circumstances. Forms and submission channels vary locally. Discuss incomplete documents rather than assuming the birth cannot be registered.
Read the steps and sources ↗Pay annual vehicle tax and validate STNK with SIGNAL
SIGNAL supports annual STNK validation with vehicle-tax and SWDKLLJ payments where the service is supported. Register the account and vehicle, review the details and bill, then use the official payment channel. The five-year process involving a physical vehicle check follows a different Samsat route.
Read the steps and sources ↗