First KTP-el: Indonesian identity-card requirements
Learn who can apply for a first Indonesian KTP-el, what to prepare for biometric recording, and how to follow up through local Dukcapil services.
Official sources · 3 min read
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Identity & familyHealth & protectionPassports & travelSocial assistanceEveryday moneyVehicles & licencesBusiness & workHousing & landEducation
Identity & family
4 guidesFamily Card (KK): new households, changes and replacements
Prepare a Family Card application for changed details, a new household, or a lost or damaged KK, and check the local Dukcapil document requirements.
Official sources · 3 min read
Activate IKD: Indonesia’s digital population identity
Prepare your phone and contact details for IKD activation, understand Dukcapil verification, and protect your identity account and activation codes.
Official sources · 3 min read
Register a child’s birth with Dukcapil
Prepare a child’s birth-certificate application, identify the correct local Dukcapil service and handle missing documents before checking the certificate and KK.
Official sources · 3 min read
Health & protection
1 guidesMobile JKN: check BPJS membership and book a queue
Use Mobile JKN to check BPJS Kesehatan membership, confirm your primary healthcare facility and understand online queue and account problems.
Official sources · 3 min read
Passports & travel
2 guidesAll Indonesia arrival card: declaration, QR code and costs
Prepare your All Indonesia arrival declaration, understand land-border customs, and check IMEI and quarantine requirements using official sources.
Official sources · 4 min read
Apply for or replace an Indonesian passport with M-Paspor
Prepare an Indonesian passport application with M-Paspor: documents, appointments, e-passport fees, and separate requirements for children or lost passports.
Official sources · 3 min read
Social assistance
2 guidesCheck Indonesian social assistance through Cek Bansos
Check Cek Bansos with your NIK, understand DTSEN and household deciles, and follow the official route for correcting social-assistance data.
Official sources · 3 min read
Submit a public-service complaint through SP4N-LAPOR!
Prepare a clear SP4N-LAPOR! complaint with relevant evidence, understand Anonim and Rahasia, and track the official response without exposing personal data.
Official sources · 3 min read
Everyday money
4 guidesMake a household budget that fits your income
Plan household spending from actual income, essential costs, bills and savings goals, without imposing the same spending percentages on every family.
Official sources · 3 min read
Check an online lender through OJK FIND
Check an online lender’s legal entity and official channels in OJK FIND, then separately assess authenticity, loan terms and affordability.
Official sources · 3 min read
Report financial transaction fraud to IASC OJK
Act after a fraudulent transfer: contact the bank, report to IASC, preserve evidence and file a police report. Reporting does not guarantee recovery.
Official sources · 3 min read
Check your JHT balance in JMO and choose a claim route
Check BPJS Ketenagakerjaan JHT balances by KPJ in JMO and distinguish balance enquiries, benefit claims and claim tracking through official services.
Official sources · 3 min read
Vehicles & licences
2 guidesRenew an Indonesian driving licence online with SINAR
Prepare a valid SIM for online renewal through Digital Korlantas, check examination and delivery costs, and distinguish renewal from a first licence.
Official sources · 3 min read
Pay annual vehicle tax and validate STNK with SIGNAL
Prepare a SIGNAL application for annual vehicle tax and STNK validation, check the official bill, and distinguish it from the five-year Samsat process.
Official sources · 3 min read
Business & work
1 guidesGet a business identification number (NIB) through OSS
Prepare an OSS business application, choose the correct KBLI activity, and understand which obligations may remain after an NIB is issued.
Official sources · 3 min read
Housing & land
2 guidesSentuh Tanahku: land-certificate information and case tracking
Use ATR/BPN’s Sentuh Tanahku to view land-certificate information and application progress, and follow up records that are missing or inconsistent.
Official sources · 3 min read
Cost of living and moving to another Indonesian city
Compare housing, transport, internet, healthcare access and moving costs with household needs, official BPS context, and BMKG and BNPB information.
Official sources · 5 min read
Education
1 guidesCheck PIP education assistance and account activation
Check a student’s PIP status with NISN and NIK, distinguish nomination from an award, and confirm activation or disbursement with the school and bank.
Official sources · 3 min read