CHOOSE YOUR SITUATION
What are you
dealing with?
Choose the closest situation. Each path leads to practical steps and the right official service; no personal details are required.
PATH 01Floods, landslides, earthquakes or haze
Pack a go-bag, check official warnings, replace lost documents and know rainy-season illnesses.
- Disaster preparedness in Indonesia: floods, landslides, earthquakes, volcanoes and tsunamis
- After a disaster in Indonesia: replacing your KTP-el, family card and certificates, and getting help
- Air quality and haze in Indonesia: what ISPU means, masks and protecting your family
- Rainy-season diseases in Indonesia: leptospirosis, dengue, diarrhoea and flu
PATH 02Scammed, data leaked or caught up in online gambling
Recognise scam patterns, report in the first hour, secure your data and get official help.
- How to spot online scams in Indonesia: common patterns and what to do in the first hour
- Report financial transaction fraud to IASC OJK
- Personal data leaked or misused in Indonesia: what to do if someone uses your NIK or KTP photo
- Online gambling in Indonesia: the law, blocking it, reporting it and getting help
PATH 03A child is bullied or unsafe online
Know the signs, report to the school or SAPA 129, and set up your child’s accounts safely.
- Bullying at school in Indonesia: warning signs, how to report it and what schools must do
- Keeping children safe online in Indonesia: PP TUNAS, parental controls and how to report
- AI for pupils and parents in Indonesia: using it honestly and safely
PATH 04I drive for a ride-hailing app or deliver as a courier
Understand the new rules, register for BPJS and sort out tax, then know what to do after an accident and where to complain.
- Presidential Regulation 27/2026 on ride-hailing: the 8% app fee, partner status and complaints
- BPJS for ride-hailing drivers and couriers: contributions, the 50% discount, joining and claiming
- Tax for ride-hailing drivers and couriers: NPWP, the 0.5% final tax and filing your SPT
- How to complain about ride-hailing and delivery apps: official routes for drivers and customers
PATH 05Setting up a small business
Start with an NIB, then halal certification, SPP-IRT or BPOM food permits, small-business tax and KUR.
- Get a business identification number (NIB) through OSS
- Halal certification for micro and small businesses: the 17 October 2026 deadline, the free route and applying through SIHALAL
- Food permits for micro and small businesses: SPP-IRT or BPOM MD, requirements, costs and checking a number
- Small business tax in Indonesia: the 0.5% final income tax, the Rp500 million exemption and paying in Coretax
PATH 06Extreme heat or no water at home
Know the danger signs of heat stroke, request clean water, and report forest and land fires.
- Extreme heat in Indonesia: signs of heat stroke, first aid and staying safe
- Water shortages in Indonesia: emergency water, safe drinking water at home and complaining to the water company
- Forest and land fires in Indonesia: reporting fires, the ban on burning and protecting your family from smoke
- Air quality and haze in Indonesia: what ISPU means, masks and protecting your family
PATH 07Dismissed or contract not renewed
Check severance rights, resolve a dispute through bipartite talks and mediation, then claim JKP.
- Employment and dismissal disputes in Indonesia: bipartite talks, mediation and the Industrial Relations Court
- Claim Indonesian JKP job-loss benefits after dismissal
- Indonesia’s new Labour Protection Law 2026: status, the rules still in force and what to do now
PATH 08Starting or losing a job
Choose BPJS protection, a JKP claim or an internship route.
- Indonesian social insurance explained
- Claim Indonesian JKP job-loss benefits after dismissal
- Apply for MagangHub internships
PATH 09Sorting taxes and money
Register a tax ID, inspect credit information and choose a bank product.
- Register for an Indonesian tax ID and file an annual return in Coretax
- Check your Indonesian OJK iDeb SLIK credit record free
- Open a bank account in Indonesia
- How Indonesia’s LPS bank deposit protection works
PATH 10Finding a first home
Check FLPP eligibility, land records and repayments.
- Apply for an Indonesian subsidised FLPP home loan with Tapera Mobile
- Sentuh Tanahku: land-certificate information and case tracking
- Make a household budget that fits your income
PATH 11Planning education
Choose school PIP, higher-education KIP Kuliah or MagangHub.
- Check PIP school assistance: account status, activation and payout
- Apply for Indonesia’s KIP Kuliah higher-education support in 2026
- Apply for MagangHub internships
PATH 12Facing a financial-service problem
Choose a product complaint, SLIK correction or urgent scam report.
- Complain about an Indonesian bank, lender or insurer to OJK
- Check your Indonesian OJK iDeb SLIK credit record free
- Report financial transaction fraud to IASC OJK
PATH 13Preparing family documents
Start with identity and household records, then choose a birth or marital-status guide.
- First KTP-el: Indonesian identity-card requirements
- Family Card (KK): new households, changes and replacements
- Register a child’s birth with Dukcapil
- Marriage and divorce in Indonesia