Hajj and umrah paperwork in Indonesia: the new ministry, passports, meningitis vaccine and agency licences

What to have ready

• Your e-KTP, family card (KK) and birth certificate, marriage book or diploma for a new passport; or your old passport if you are only replacing it.
• Your finished passport, because the international vaccination form on SINKARKES asks for its number and a photo of the data page.
• Your planned departure date, so you can book a vaccination appointment at least 14 days before it.
• The full name of the umrah or special hajj operator, its licence number and its office address.
• Your contract, the cost breakdown and proof of every payment to the company’s official bank account.

How to sort out the paperwork

1. Make sure you are dealing with Kemenhaj

   Hajj and umrah are now handled by the Ministry of Hajj and Umrah (Kemenhaj), not the Ministry of Religious Affairs office. Its official website is haji.go.id, its phone numbers are 021-3900021 and 021-3900020, and its email is kemenhaj.ri@haji.go.id. Locally, go to the Kemenhaj provincial office (kantor wilayah) or the Kemenhaj regency or city office.

2. Get or check your passport

   Hajj and umrah pilgrims use an ordinary passport, electronic or non-electronic, applied for through the M-Paspor app. According to Immigration, a recommendation letter from the Ministry of Religious Affairs is no longer required, and the full name in the passport must be at least two words. Make sure the passport is valid for long enough to apply for a visa.

3. Check the agency’s licence in the Satu Haji app

   Before you pay, look up the agency in Kemenhaj’s Satu Haji app; in the app store, check that the developer is Pusdatin Kementerian Haji dan Umrah RI. Check its licence status, decree (SK) number, accreditation and expiry date. Kemenhaj says an agency not registered as a PPIU is illegal. For special hajj, make sure the operator is licensed as a PIHK; if in doubt, ask a Kemenhaj office.

4. Book meningitis and polio vaccination on SINKARKES

   Go to sinkarkes.kemkes.go.id, choose Registrasi Vaksinasi Internasional (international vaccination registration), then pick a health quarantine centre (Balai Karkes), an appointment date and the vaccine. The appointment must be at least 14 days before departure, and the booking is only valid once staff have verified it and you receive a confirmation email. You can also be vaccinated at a health facility that provides international vaccination.

5. Keep your ICV and report any problems

   After vaccination you receive an International Certificate of Vaccination (ICV); you can check it is genuine under Cek e-ICV on SINKARKES. Keep your contract and payment receipts too. If an agency lets you down or someone claims to be a Kemenhaj officer, report it to the WhatsApp Center on +62 823 1101 4646 or pengaduan@haji.go.id.

What the passport, vaccinations and licence check cost

Checking an agency’s licence in Satu Haji and reporting to Kemenhaj are free. Immigration’s fees for an ordinary passport are: non-electronic, 5 years Rp350,000 and 10 years Rp650,000; electronic, 5 years Rp650,000 and 10 years Rp950,000. Umrah pilgrims arrange and pay for their own meningitis and polio vaccination; at a Balai Karkes the fee follows Government Regulation (PP) 64/2019 on the Ministry of Health’s non-tax state revenue (PNBP).

Under Ministry of Health circular HK.02.02/A/1206/2025, regular hajj pilgrims in the 2025 season were vaccinated free of charge at designated health facilities; for later seasons, follow the new circular. The Ministry of Health asks other health facilities to charge in line with the Balai Karkes and suggests going elsewhere if a price looks unreasonable. We do not list the amounts for the vaccine or the ICV booklet because we have not found them in a current official source; ask for the official bill before you are vaccinated.

The Ministry of Hajj and Umrah replaces Kemenag and BP Haji

Law 14/2025, the third amendment to Law 8/2019 on the organisation of hajj and umrah, has been in force since 4 September 2025. To implement it, Presidential Regulation (Perpres) 92/2025 on the Ministry of Hajj and Umrah was signed and took effect on 8 September 2025. The ministry’s job is to run the government’s hajj and umrah affairs. The regulation revoked Perpres 154/2024 on the Hajj Organising Agency (BP Haji) and the hajj and umrah provisions of Perpres 152/2024 on the Ministry of Religious Affairs.

Kemenhaj says the functions of the Ministry of Religious Affairs’ Directorate General of Hajj and Umrah were transferred in full once the new ministry was set up. Perpres 92/2025 includes a transition: until Kemenhaj’s regional offices were in place, regional work was carried out by staff in the Ministry of Religious Affairs’ regional offices. By 2026, Kemenhaj was serving the public through provincial offices and regency and city offices, including for complaints.

Kemenhaj’s official contacts are 021-3900021 and 021-3900020 and kemenhaj.ri@haji.go.id; its complaint channels are the WhatsApp Center on +62 823 1101 4646 and pengaduan@haji.go.id. Kemenhaj stresses that official information is only shared through its official channels. Since 1 July 2026, umrah and special hajj pilgrims flying out of or back into Soekarno-Hatta Airport must use Terminal 2F, and agencies are asked to bring pilgrims there at least 4 hours before departure (circular SE-153/BN/2026).

• Perpres 92/2025 on the Ministry of Hajj and Umrah ↗
• Kemenhaj: official channels and scam warning ↗

Passports, required vaccinations and the ICV

There is no special hajj or umrah passport. Immigration says pilgrims use the same Indonesian passport as any other citizen, a Ministry of Religious Affairs recommendation letter is no longer required, and the full name in the passport must be at least two words (Immigration’s example: Arief Budiman), following a Ministry of Religious Affairs circular of 21 April 2022. Immigration tips from January 2023 still mention three words; we follow Immigration’s more recent statement (May 2023). If your name is a single word, ask an Immigration office before applying.

Ministry of Health circular HK.02.02/A/1206/2025 requires meningococcal meningitis and polio vaccination for umrah pilgrims and other travellers to Saudi Arabia, and meningococcal meningitis, polio and COVID-19 (for certain groups) for hajj pilgrims. It revoked the 2024 circular, which covered only the meningitis vaccine. Umrah pilgrims arrange it themselves at a Balai Karkes (health quarantine centre) or a health facility offering international vaccination; for special hajj, the PIHK must make sure its pilgrims are vaccinated and receive an ICV.

International vaccination is booked on the Ministry of Health’s SINKARKES system. Each Balai Karkes has a quota, services run Monday to Friday from 08.00, and anyone who does not yet have a passport is asked to go to the nearest Balai Karkes in person. According to the Ministry of Health, the quadrivalent (ACYW) polysaccharide meningitis vaccine available in Indonesia is valid for 3 years. Avoid offers of an ICV without vaccination; you can check a certificate is genuine and valid under Cek e-ICV on SINKARKES.

• Ministry of Health circular HK.02.02/A/1206/2025 on vaccination for hajj and umrah pilgrims ↗
• SINKARKES: international vaccination registration ↗

PPIU and PIHK licences, and the full guides on MyDeenPath

A PPIU (Penyelenggara Perjalanan Ibadah Umrah) is a travel agency licensed to take pilgrims on umrah, and a PIHK (Penyelenggara Ibadah Haji Khusus) is licensed to run special hajj. Their licences and pilgrim reports are managed in Siskopatuh, the integrated system for umrah and special hajj, which only operators use. As of 29 September 2026, Kemenhaj had 3,631 PPIUs registered in Siskopatuh, half of them inactive, so what matters is the licence status, not just the name.

For the public, Kemenhaj points to Satu Haji for checking licence status, decree number, accreditation and expiry. Kemenhaj also advises making sure there is a physical office and at least two years of operating history, being wary of unreasonably cheap packages, asking for a cost breakdown plus proof of hotel bookings and the departure schedule before paying in full, reading the refund and insurance clauses in the contract, and paying only into the company’s official bank account.

This page is deliberately short and covers only the paperwork. Full hajj and umrah guides, including registration, costs, istithaah (being able, including medically fit, to go), choosing a travel agency, and complaints and refunds, are on our sister site, MyDeenPath.

• Kemenhaj: tips to avoid umrah travel scams ↗
• Kemenhaj: Siskopatuh service ↗
• MyDeenPath: full hajj and umrah guides (in Indonesian) ↗
• MyDeenPath: umrah travel agency checker (in Indonesian) ↗

Things to check carefully

Frequently asked questions