Activate IKD: Indonesia’s digital population identity

What you need to activate IKD

• Completed KTP-el biometric recording.
• A phone with internet access.
• An email address and phone number you control.
• Identity information for official verification.

How to activate IKD

1. Check the activation service

   Confirm the location and schedule through local Dukcapil.

2. Get the official app

   Use the authorised app-store listing for Identitas Kependudukan Digital.

3. Register and verify

   Follow the instructions for NIK, email, number and facial verification.

4. Complete officer verification

   Attend the designated service and follow the QR verification process.

5. Activate your account

   Open the activation email and complete account/PIN setup.

How much it costs to activate IKD

IKD activation is free.

Check current requirements, availability and charges through the official reference ↗ before applying or paying.

Make sure you can access your own email

Check the address and your ability to open it on the phone before attending. If using someone else’s device, ask how your identity account and privacy will remain under your control.

Confirm a service location through official local announcements. A private message displaying a Dukcapil logo is not evidence that the sender is authorised.

Keep control of the identity account

Enter activation codes and your PIN yourself within the official process. If you need help, explain the problem without posting codes or screenshots containing them.

After activation, learn to open the identity and sign out. Ask the receiving agency how it accepts digital identity for your particular service. Keep physical documents safe; an app display does not automatically satisfy every procedure.

IKD Plus and local outreach

Dukcapil’s 18 September 2026 explanation describes IKD Plus for officers/operators and verified agents assisting field activation. Official outreach can therefore bring activation closer to residents. Confirm the assignment and schedule with local Dukcapil; this is not a reason to install an app received through an unsolicited private message.

Family card and moving services in the IKD Pelayanan menu

On 2–3 September 2026, Dukcapil described three services in the Pelayanan (Services) menu of the IKD app: Permohonan Cetak Kartu Keluarga (print a family card), Pecah/Pisah Kartu Keluarga (split a family card) and Surat Keterangan Pindah Individu (individual moving certificate). All of them require an activated IKD and correct population data. Activation itself still ends with an officer scanning a QR code, at the Dinas Dukcapil or the local kecamatan office.

For a KK printout, upload the supporting documents the system asks for; an officer verifies them. The KK is emailed as a PDF and can be printed at home on 80 gsm A4 HVS paper. Dukcapil says the QR code on the document serves as a verifiable electronic signature. To split a KK, for example after marriage, prepare a photo of the old KK and your KTP-el. Add a marriage book or divorce certificate where the change relates to marital status. If approved, the new KK is issued electronically and can be downloaded in the app.

For a change of domicile, Dukcapil says a covering letter from the RT/RW is no longer needed. The main requirement is that your KTP-el and KK data are linked to your IKD account. Enter the full destination address. If an officer approves, the moving certificate (SKPWNI) is emailed through an official SIAK Online link and can be printed at home. Dukcapil's explanation does not cover steps at the destination, so ask the local Dukcapil whether any follow-up is required.

• Dukcapil: self-printing a KK via IKD ↗
• Dukcapil: splitting a KK via IKD ↗
• Dukcapil: moving domicile via IKD ↗

Things to check carefully

Frequently asked questions